the 2016 survey
Change is perhaps the only constant in Financial Services. We want to take a critical look at our industry globally, and find out more about how this constant change is affecting people.
We want to listen to your experiences. Tell us what’s most important for you when so much around us is changing. We’d love to know the good and the bad… what makes change work for you?
With so much change, we never stop learning. Only by taking a critical look at our industry and listening to its most important asset – you – can we really get to the core of what matters.
We are passionate about our clients, passionate about our work and above all passionate about helping to make the right change and make it a success. Our survey helps us with this.
View on Change Management
Change is in our DNA. Our mission - to Form the Future of Finance - reminds us and reinvigorates us daily to seek out and harness the power of change to transform Financial Services. Yet despite the constant changes in the Financial Services industry, people often feel underprepared and overwhelmed by change. The results can be seen in delayed projects, cost overruns and post-transformation underperformance, to name but a few. We believe in the power of effective Change Management to reduce such unwanted outcomes. Effective Change Management has many different components and we’re all familiar with measures such as communications and training. These form part of our framework. At its simplest though, Change Management is about encouraging people along the transformation journey. It´s about taking people from where we are now to where we want to be as an organization - it´s about anticipation, enablement and engagement. Whatever goals we have, whatever tools we use, it comes down to the people and the collective journey. Our role is to be your partner on that journey, to keep an eye on the map, the direction and the progress so that you can focus on what you do best: managing your people. Our 2016 study aims to inform us better about how you perceive change in our industry, so we can work to form that future together.
Deep Dive 1
Deep Dive 2
Deep Dive 3
Deep Dive 4